I am a consumer having No. 11034 Dinesh Aggarwal of your dealer Preet Gas Agency, Giddarbaha District Muktsar (Pb.)
Sir,
I have already lodged a complaint to your good self on 6th Oct-2010. The contents of the complaint are self explicit, but I am very sorry to say I have not received any response from your side. The irregularity committed by the agency is still prevailing. They are not providing us the refills at home delivery and under weight cylinders are still provided to the consumers and they are bound to take under weight deliveries. Even after more than 48 days I am still in wait for refill. The last refill was delivered to me after 75 days. Now you can will imagine about the working style and attitude towards the consumers, even your GM House is not responding the public graveness. and their answer is, ”we are not bound to respond about your complaints.” as per telephonic talks with Mr. Rajiv Sharma. So can I presume that these sights are just time wasting and futile exercise for consumers? If you are not in a position or lack of will power to readdress the Graveness of Consumers. I again repeat that I have get only 5 cylinders in this current year i.e. Jan-10 to till today. Hoping for the best reply!