Staff was very friendly. Offered good tires. Salesman told me of promotion to get free oil changes when I purchased 4 tires. Salesman told me that oil changes are accepted by all Big-O tires and when I went to another store I was refused and told that service has to be done by selling store. Unfortunately, because of this one store I will never buy from any BIG - O again. Too bad I just gave $1000 to Goodyear