"Consumer Reviews on Companies, Products and Services"

BigFishGames.com

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Category: Business & Finances

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United States

bigfishgames.com

BigFishGames.com Reviews

Milez December 16, 2008
Unauthorized billing
I wanted to purchased Bejewelled for my wife> I found bigfishgames.com Their site says purchase games for $9.99 to download or $19.99 to purchase. So I chose to download option and bought and down loaded the game

I bought the game and provided my credit card information that is attached to my bank account> What they didn't disclose is that there will be a recurring monthly charge of $9.99, if I would have known this, I would have never bought from them. There was no mention of minimum games to buy. Their user policy I reviewed before I bought did not say this.

I discovered this when my account became overdrawn two months in a row because they charge $9.99 to my account two months in a row. I caught this recently and I notified them and they refuse to give me a credit and have been extremely uncooperative.

I created a massive e-mail to every one I knew to steer clear of BigFishGames and telling everyone to pass this on. They make you believe you a purchasing only one game, and next thing you know, here comes undisclosed extra charges. I just want credit for the unauthorized charges.
November 26, 2008
Unauthorized charges
I wanted to purchased Bejewelled for my wife> I found bigfishgames.com Their site says purchase games for $9.99 to download or $19.99 to purchase. So I chose to download option and bought and down loaded the game I bought the game and provided my credit card information that is attached to my bank account> What they didn't disclose is that there will be a recurring monthly charge of $9.99, if I would have known this, I would have never bought from them. There was no mention of minimum games to buy. Their user policy I reviewed before I bought did not say this.

I discovered this when my account became overdrawn two months in a row because they charge $9.99 to my account two months in a row. I caught this recently and I notified them and they refuse to give me a credit and have been extremely uncooperative.

I created a massive e-mail to every one I knew to steer clear of BigFishGames and telling everyone to pass this on. They make you believe you a purchasing only one game, and next thing you know, here comes undisclosed extra charges. I just want credit for the unauthorized charges.

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