Bikeparts USA

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Category: Business & Finances

Contact Information
800 NE 40th Court, Oakland Park, Florida, United States

www.bikepartsusa.com

Bikeparts USA Reviews

Radick June 17, 2010

Order not received after 45 days

I placed an order May 3, 2010. Although the tracking info showed all items shipped and delivered, only two items arrived. I called countless times with no answer on either line, and sent multiple email messages that were never returned. Finally I spoke to someone that told me that the balance of my order would be shipped that week. I received the second package that was still missing an Item.

I again called back and was told the item was being shipped directly from the manufacturer. That was weeks ago. I have tried several more times to call this company with no answer. The were able to charge my full balance very quickly on my credit card, but after a month and a half, I still don't have all the items. Stay clear of this vendor!

July 10, 2008

Shoddy internet business

I have placed two orders with this firm and both turned into nightmares. The first order was shipped by US mail AGAINST my instructions, and was lost. I had to wait eight WEEKS to get a refund, then had to write letters and e-mails and threaten to get it. The second order (I don't know why I forgave them) had three good items and one that did NOT match the website description AT ALL. They have not answered their phones or e-mail for two weeks, and I have referred the matter to my credit card company. CONCLUSION: Why deal with these dodgy clowns at all when their competition gives much better and certainly more honest service. BikeParts USA is shoddy, bordering on criminal. Why bother with them, whether their bad performance is intentional or not? You can get most everything they sell elsewhere without the hassle and inconvenience.