"Consumer Reviews on Companies, Products and Services"

BillingWare.net

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United States

billingware.net

BillingWare.net Reviews

August 26, 2008
Providing software not required
Like other complaints to your website, I am having trouble with Billingware.net who I thought were only providing me with an antivirus at a cost of £49.95 but I find I have been given various other items as well ((ErrorDigger, Alphawipe and recurrent monthly charges which I had no idea about). Like others, I was unable to continue using my computer after a message came on my screen advising I had x number of infections and that I had to buy what I thought was just an anti-virus at £49 GBP. When I got my credit card I saw that I had been charged over £100 GBP for products I was not aware I had purchased. When I e-mail them to request a refund and to stop taking monthly payments, all I seem to get are e-mails advising me how to use these items, WHICH I DO NOT WANT. Can you help please.
August 7, 2008
Billing ware steels illegal money
By mistake is the antivirus 2009 entered on my computer when I was on the internet. Before I had no problems with any virussen on my computer because I have McAfee. By accident is apparently Antivirus installed on my computer. It ‘s very suspicious. But I couldn’t uninstall this program (inspite of trying it). Every moment it gave warnings of so called “ infections” and that I didn’t had an authorized program of Antivirus 2009 on my computer. But I didn’t ask for it. At last my computer gave constantly a blue screen with warnings that I had to get authorization in order to continue with my computer properly. Out of frustration I accepted the authorization just to pay only the anti virus 2009 software for € 49, 95. Because I had to go on with my work. But I didn’t know that I had also to pay for the Alpha Wipe Tracks cleaner and the premium support (€ 29, 95 and €24, 95). I did not ask for this. But now I have paid and it was not possible to correct this order.

I am very disappointed in the way Bilingware.net has acted. I wanted a refund of my order. Because I’m not satisfied. Unfortunately they don't answers my complaint. And by telephone you can't reach them.
August 6, 2008
obtaining money without permission
I WAS ON MY COMPUTER USING THE INTERNET AND AN ADVERTISEMENT CAME UP FOR ANTIVIRUS 2009 SOFTWARE FROM THIS COMPANY WWW.BILLINGWARE.NET. I WAS UNABLE TO PROCEED WITH WHAT I WANTED TO DO UNLESS I DOWNLOADED THIS SOFTWARE, AT A PRICE OF £49.95. I THEREFORE DOWNLOADED THIS SOFTWARE. WHEN I RECEIVE THE EMAIL CONFIRMING MY DOWNLOAD AND MY PURCHASE, I FIND OUT THEY HAVE TAKEN MONEY FROM ME FOR OTHER SOFTWARE, WHICH I DID NOT ASK FOR.
I HAVE BEEN CONTACTING THIS COMPANY SINCE JULY 12TH 2008 WHICH WAS WHEN I PURCHASED THE DOWNLOAD. AT PRESENT DATE, THEY HAVE STILL NOT REFUNDED ME THE MONEY AFTER NUMEROUS EMAILS
IS THIS SOMETHING YOU CAN HELP ME WITH
THE ONLY CONTACT I HAVE IS WWW.BILLINGWARE.NET AND [email protected]

I HOPE TO HEAR FROM YOU AS I DO NOT KNOW WHAT ELSE TO DO

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