I just got off the phone with a "Customer Service Representative" who spoke so fast and with a foriegn accent that I could barley understand what she was saying. I asked her to slow down so that I could figure out what she was saying. I guess that the $87.00 that they took from me is gone for good although she said that the refund department would get in touch with me. When I asked to speak to the refund department I was told that they don't have a phone number and I would have to wait to hear from them. I also asked to speak to her superior and was told that there was no one else but her to speak to and then she got very rude after I explained to her what a financial burden this draft created for me. Has anyone ever gotten a refund from this scam? I also told her that I was going to report this scam to the Attorney General's office.