after trying to order sample. submitted card and was told that card did not process use a another card. when checked my bank later i was charged 50.00. this was not authorized that price was to be 97 cents shipping then i didnot cancel be charged that amount. called 4 different customers service numbers and was told there was not any one available even though their hours are 5 am to 5pm pacific time. of course the order number works!!! my bank is going to investigate the charge. i plan on putting on facepage, space book etc to let everyone know not to use this company.