my husband bought this unit for me. After 5 times of use it quit squirting water. I called the service cntr and was told how to fix it. It squirted for a couple minutes & quit again. I called the service cntr again & was told to get my pliers and screwdriver back out. I operated on it & couldn't get it to work. I was told it was still under manufacturers warranty & to bring it back to the store for exchange. Walmart told me they wished Bissell would stop telling people they could return it after 60 days cause they won't. The lady at the service counter said she sees ALOT of these coming ack but there's nothing they can do.