I have used Blockbuster on line service for two years now and in the beginning the service was excellent, however, after two years now the service is the worse, I signed up for three at a time, and now I get one at a time, they had and increase and I said nothing when they just took the money from my account without be notified, I was told by several people after a while they do this so you will quit, and they hope you will rejoin, but you will not get the same plan you started with, at this time you get a coupond for one free movie each month, and the rentals are unlimited, and they no longer have this plan for the $19.99 each month and this way they can weed out this program, I have complained to them, and they always come up with an excuse even suggesting maybe my mailman is watching my movies before I do, I don't know if Netflex is any better, but it might be worth a try.