On May 31st I went into Blockbuster Video in San Antonio, Texas on Medical and Fredericksburg Road. I have been going there for years. They have a bubble gum machine with their name on it. I attempted to chew the gum and my tooth broke. The gum ball was hard as rock. Part of my tooth crumbled out. I took this immediately to the manager whose name is Sam. He called in the incident report. Sam stated I will be contacted within 24 hours. I never heard anything so I went to the store. I talked with another manager, John Estes, who said I should be hearing something shortly. On June 4th I called Sam at the store and told him I had not heard anything yet. He stated "Let me give them a call." Today is June 8th and not a word. I feel I am getting the run around and in the mean time I have to get a new cap for my tooth.