We signed up for the blockbuster by mail service two months ago ... delivery of three at a time for $19.99. We never receive three at a time. They seem to ship one at a time ... days apart. We have also waited as long as 9 nine days to receive a movie. Our local blockbuster store closed yesterday, so doing exhanges will be out of the question. It is a shame to see this company fail. We will be canceling our subscription this week and going back to the ever reliable Redbox.