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Rogers, Chris
September 23, 2010
hidden fees / rip off
These folks rip you off by telling you that they will give you a discount while unkowingly sign you up for a 9.95 a month fee for some sort of discount club. I called and complained after seeing it on my charge card (unfortunately it had gone on for several months. I am making a formal complaint to the Texas Attny General regarding their tactics. DO NOT DO BUSINESS WITH THESE PEOPLE ! ! !
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Evani
August 17, 2010
Blooms rewards Recurring charges of $9.99
Much like many other people I have fallen for this scam where they bait you into signing up for a rewards program at $9.99 a month. I caught it after the second charge but I can imagine there must be others that don't realize it for months perhaps years.
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Crabby one
July 12, 2010
Rewards
What a scam. In order to get the discount you join the club that charges $9.95 per month. I called and cancelled after not noticing this charge to my credit card. They said they will credit the last month. This company is a joke. Tell everyone not to do business with them
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Barbra
June 21, 2010
They charge $9.99 every month to your credit card
BRWARE BEWARE BEWARE!!! They charge $9.99 every month to your credit card.They are extremely difficult to deal with! I have not yet checked if my flower order was delivered but I have found this charge of $9.99 on my account which I did not agree to.Their Phone lines are always busy.
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Ollepr
June 17, 2010
They scam you in every possible way
I purchased the Premium bouquet, $20 more than the Standard bouquet. When my mom received them they were not the same as the ones in the picture. Not the same flowers or colors. It basically looked like the Standard bouquet instead of having plenty of big beautiful flowers. Like the pict., it had too many little cheap flowers with only a FEW (1/3) big beautiful flowers. I basically paid $20 more for a bouquet that looked smaller han the standard bouquet...plus they charged almost$20 to deliver and all kinds of other charges they don't tell you untill u have picked out ur flowers, set a date, and pretty much done the whole transaction... SCAM.
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Bridopper
June 17, 2010
Yet another company that doesn't deliver on promises
I ordered Mother's Day flowers to be delivered Saturday May 8th. At 6pm on Saturday (may 8th), I received a call telling me the flowers would not be delivered. That's great. I not only depended on BloomToday to honor it's commitment, but I didn't expect they would cancel at the last minute (leaving me with no options). I am very angry that this happened.
Also, on the day I ordered, they advertised 50% off all flowers ordered for that day on their website. Yet they don't tell you until the very end of the transaction that you have to join their club in order to receive the discount. They also don't tell you about the $14.95 charge (delivery I assume) or another $2.95 charge on top of that. Their approach was rather deceiving.
I would never do business with this company again, and I would go out of my way to help ensure other people don't have the bad experience(s) I've had.
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Tuman
June 17, 2010
I think very bad of this delivery and flower service
I think very bad of this delivery and flower service!i ordered flowers the thursday before mothers day so they would be delivered on that special day and they never arrived! VERY disappointed will NEVER use this company ever again!!
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Thinker
June 15, 2010
Never use this company again
I ordered a basket and paid special next day delivery charge. Spent $120 to have this item delivered to my husband at his work place for his 24 year anniversary at that employer. Was not delivered until day and a half. I tried to cancel the following morning after not delivered for a refund. Item delivered 6 hours after I called to cancel...then told no refund...no credit for next day delivery or anything. Very bad business. Never use this company again.
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sparkygirl1012
June 8, 2010
SCAM!!!
What a scam they got going in this "family owned and operated" business. They sell you flowers at a lower price, and somewhere in the checkout process you agree to a $9.95 a month fee (don't ask me...I still can't find the fine print for that) for the rest of your life. I still get charged every month on the 10th, then I call AmEx and they do a chargeback. You'd think they would get sick of this and decide to quit trying to scam me. I guess they figure if I forget to call AmEx just one time, they made up all the processing fees they've lost. I'm glad I'm not part of this so called "family". They should be ashamed of themselves. DO NOT USE BLOOMS TODAY UNDER ANT CURCUMSTANCE!!!
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Sonny35
June 2, 2010
Odering was a breeze, where my issues began was tracking my order
Odering was a breeze, where my issues began was tracking my order. I called several times and all I got was a number to a florist that didn't have my informaiton in their system. It was a vicious circle of miscommunication and I will tell everyone I know that my experience was not worth the little money I saved. The flowers did reach the person by the end of the day, but I should have been able to speak to someone regarding the process.
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