THE REPRESENATIVE STATED THAT I WOULD RECIEVE MY COMPUTER WITHIN 7-10 DAYS AFTER I SENT BACK THE SHIPMENT PACKET. I NEVER RECIEVED A SHIPMENT PACKET. WHEN I CALLED TO FIND OUT WHY, I WAS TOLD I WOULD NOT RECIEVE MY COMPUTER UNTILL I MADE 7 PAYMENTS. I EXPLAINED THAT WAS NOT WHAT I AGREED TO AND WOULD LIKE A REFUND OF $99.00 THAT WAS DEBTED FROM MY ACCOUNT. THEY REFUSED TO REFUND MONEY. THEY WOULD NOT LET ME SPEAK TO A SUPERVISOR AND DID NOT RESOLVE MY COMPLAINT. I FEEL THEY WILL SAY ANYTHING TO GET YOUR $99.00 FEE. YOU EITHER PAY 7 PAYMENTS BEFORE YOU GET YOUR COMPUTER OR YOUR OUT $99.00! I WOULD RATHER LOSE $99.00 THAN DO BUSINESS WITH A COMPANY THAT IS DISHONEST AND SHADY. DO NOT TRUST BLUE HIPPO!