I have been following up with the customer care center regarding my shipment, which was picked up on 28th November.

But I havent receieved it yet and its been a week. Is this the quality of your service? I have been suffered a lot due to the delay. I have already lodge a complaint in customer care department of Blue Dart. The complaint Number is 082162.


Now I want to take a legal action against BLUE DART. Kindly let me know the procedure. I have spoken customer care many a times and they are not able to give me satisfactory answer for this delay.