i started paying my money with bluehippo last year in may . I've been calling about my money or the computer at the end of the year in Nov 2008.I've been calling ever other day i even told them that i don't wont them to take out anymore money. Know they tell me that they have sent a note to shipping a ask for number to shipping or manager just at get pass the person on the phone . I even called Dell to see if they can help me but they say they can't. I've made several calls attempting to get a refund. I believe bluehippo is a scam an a fraud.!