For those of you who want names and numbers, CEO and GM, for the people behind this "business" follow this link:

http://www.bbb.org/cleveland/business-reviews/greeting-cards-retail/ag-interactive-in-brooklyn-oh-24002517/

Luckily for me, I used Visa cards and can dispute charges. Like the rest of you, I've had little success getting clear of these people once signing up for a membership. The Visa people told me to dispute, which is effective because the "business" will lose it's merchant services with too many disputed charges. Too bad I don't know how to contact their merchant service provider, or I would make a direct complaint that way. Too bad for "them" that we check and confirm each and every charge always.

I recommend that we all check every on-line business we encounter "before" using them. You can "google" the business name plus the word "complaint." You can also use "reseller ratings" and the business name. Both will give you a heads up if there are issues.

I hope some of this is of help to you. Good luck. NFC