I was shopping to refinance my house. Filled out application on line, and next day I got calls from different lenders that left me messages and BluFi was one of them. When I called back 1(800)644-7779 I was transfered to a loan officer name Mike ext. 3966. I simply told him that I'm looking to refinance my house and that I'm looking for a no cost loans and asked him rates for 30 year, 15 year fixed and 5/1 arm and 7/1 arm and to calculate monthly payments. He told me that they are different products and he refused to give me any quotes because he said " I know you are just shopping and will not going to get a loan here"
That is a very bad representation of that company, and people like that should not be in the customer service.