We had water damage to our house, for which BOA is the lean holder. The insurance company sent us a check for over 16K for repairs. I overnighted the check to BOA 10 days ago - we are still not set up as a vendor, so I can not get the money to pay the contractors that have done the work. I am amazed at the lack of urgency that BOA showes it customers.

Yes, we are still waiting, because the set up takes 7 to 10 days? To do what?