Ordered split air conditioner in April 08. Delivery promised may 08. It's almost July and all I get is "next week" . Don not trust--give negative reviews on ebay if possible. Contact attorney general of Florida and shut down dishonest sham business. "Rolland" seems to be calling the shots at this den of liars. We can stick together and make sure that others are not shammed by these dishonest shiters.