Im making this complaint because people should be aware of this business!And the owner is aware of what happens in her business.She has a worker that has been employed for 13 years and works in the bathing area.When she is tired, and not in a good mood she will abuse dogs and cats.I use to work there in the bathing dept.Anyone who complains about her will get fired.I have seen her hit dogs in the chest, and face with nail clippers.I seen her strangle a dog until it poops on the table.I have also walked in on her with her own cat mad at it for peeing in her house and beat its poor little body up against the inside of the demco.It got away frome her and ran to a hole in the bathroom wall and they had to call the fire dept.to help free the little cat.Sad but this is a FACT.I have a scar on my finger that can prove she is violent.The scar came from her hitting me in the hand instead of the dog, "with nail clippers"