"Consumer Reviews on Companies, Products and Services"

Books Direct

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(3)
Category: Entertainment

Contact Information
England|East Sussex, United Kingdom

Books Direct Reviews

suzh November 10, 2009
Sending books I did not order
This September, I fulfilled one year membership requirement by purchasing books I wanted and rejecting the editor's choice's. It was an annoying year because I had to remember every month to rejected the books or they would send them to me and I had to either buy them or send them back at my own cost.

When I sent emai and phoned them to cancel my membership, they asked me to stay as a member by promising me to remove my name from their editor's choice list so that I don't need to reject it every month any more. However, to my surprise, I received this months' book again! They advise me to send it back if I don't want it but I have to bear the cost of P&P!

Stay away from this club so that you can save yourself tremendous amount of time, and some money too!
Natalie Henshaw August 4, 2009
Not permitted to extract myself
I have had similar troubles with Books Direct. However, one of the previous complainers commented that with free legal advice, she could have got out for free. There is such a service: Citizens' Advice Bureaux. These are not professionally qualified people, but they have access via computer and hard copy to most consumer problems. I attended a twenty-minute session at my local CAB and was impressed with what they told me and I went away armed with plenty of legal "stuff" and exited Books Direct with my head held high.
Kevin Scott April 20, 2009
Membership Scam
I responded to an introductory offer from Books Direct to receive some titles at a greatly reduced price. Acceptance of their offer would commit a customer to subscribe to four or five books a year at their listed price. The set of books duly arrived. After inspecting the titles I decided they were of no interest to me and I duly returned the parcel of books. Fine.
However, I kept receiving email offers and catalogs through the post from the bookseller. I try to reduce the amount of junk mail as much as possible, therefore I went online to have my name deleted from their data base. When I attempted to unsubscribe, the web page asked for a Membership Number. Since I didn’t have a membership number I did not complete the form. The emails and catalogs continued to arrive. I attempted to phone their offices but was unable to connect directly to a representative.
Since the only way to be removed from their data base was to provide a membership number I finally, in frustration, asked for one. That was when I fell into their carefully laid trap. It now appears that, as a member, I have committed myself to accepting their original offer. Which, of course, I did not. I went back to their website and completed the form to unsubscribe. That did not end the matter. I received a notice from a collection agency. Books Direct apparently want to charge me for terminating membership and, apparently, for the books I returned.

Write a Review for Books Direct

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Comfortable and Caring Dental Experience
TOUS les JOURS
Kernersville Porta Potty Rentals
MB66 – Trang Chủ MB66 COM Chính Thức - Đăng Ký MB66.DATE Nhận 66K
Roofing contractor
West Palm Beach Porta Potty Rentals
Austin Porta Potty Rentals
Pest control service

REQUESTED REVIEWS

REVIEWS BY CATEGORY