I perchased a boost i1 Phone on Feb. 18, 2011, I noticed that the store didn't put the insurance on the phone, so on March 4, 2011 I called boost and had them add the insurance on.On mach 8, 2011 the phone was stolen, when I reported this to Boost, at first I was told that it would be replaced, but when I called back as i was told to do, I was told that I didn;t have insurance .This insurance was taken out and they are asking for another payment next month.I tryed talking to supervisors which I found out that they all are very rude or you can't understand them.I would like to speak with someone reguarding these matters. I can be reached at (410) 202-5550 If you are a lawyer that handles these issues. Paying $300.00 is alot to pay for a phone and the company refuse to honor their commitments