I Alicia Mendoza went to the store located on 172 Main st. in the city of Brawley. Inside the store . The person named Veronica helped me to renumber a phone that was gifted to me ; I paid five dollars to be renumbered and 50 dollars to put time on my new phone . My phone only work for one day so I went to the store to notify the store of what happened, but their anwer was. your number does not axcist the money whent to another phone and you have to collect the money from the owner of the other phone because is not our fault. The terminal ID is 14934 . Order #6994121.Clerk name Veronica . Shift #1. The phone number that supostly was active is (760)562-7554. I called the company of boost but they only offert me to connect the phone .I want the entire refund. I can be reach at (760) 344-6225.