I went in for a partial highlight and came out 2 1/2 hours later with bronze and gold splotched hair. The girl that ruined my color did not introduce herself so I'll just describe her as a heavy set african american female in her twenties. The other women there shrugged her off when she asked for help time and time again. She continued to ask everyone elses advice because she had no idea what she was doing. Everyone in this so called salon should be ashamed of themselves. Calling yourselves stylist is giving yourselves way too much credit. I am filing a claim against the salon as we speak. Please beware of these unqualified and uneducated women.