They take advantage of people, especially older people who are not told that they have to cancel right away before they have even had a chance to try the free sample which really isn't free anyway. And then they will not accept an unopened return since they will not give a refund. What a scam! And then that hurts legitimate offers. The confirmation # for the cancellation is 100306 and Christal took the cancellation. Put them out of business and maybe get Mrs. Miller's $87.65 off of her credit card. Thank you.