i filled out an online ap. for a grant on november 29th with a $2.95 charge for a grant kit on november 30th i was charged another $32.97 for a monthly fee that was never explained on the application then when I contacted the customer service dept. a very rude lady answered the phone and would not help me in anyway try to recover the money that was taken from me so i cancelled my application to get my money back so if anyone can help me get the $32.97 that was charged to my card back i would be very greatful thank you Bradley Gonce