Brainy Beaver Online Computer Support, founded in April 2004, is a leading provider of remote computer support services across the United States. Specializing in both residential and small business IT support, their team of experienced US-based technicians offers a wide range of services including virus and malware removal, PC performance optimization, error and bug fixes, email support, tech support and tutoring, and software installation and configuration.
Operating on a break-fix model, Brainy Beaver provides on-demand services without requiring long-term contracts or subscriptions. Their flat-rate pricing of $75 per hour (with a 1-hour minimum) ensures transparency and flexibility for clients. The company prides itself on its ability to resolve most issues within the first hour, offering a risk-free guarantee: "If we can't fix it, you don't have to pay."
Brainy Beaver's remote support process is designed to be user-friendly and secure. Technicians guide clients through establishing a secure, encrypted connection, allowing for real-time problem-solving and support. This approach eliminates the need for in-person visits or transporting devices, saving time and money for clients.
As one of the few online support providers accredited by the Remote Support Accreditation Group (RSAG), Brainy Beaver demonstrates a commitment to high standards in skill, security, customer service, and pricing transparency. Their services cater to both Windows PCs and Apple Macs, addressing a wide range of computer issues for individual users and small businesses alike.

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Hour: Open daily from 10am to 7pm EST

Year of Est.: April 2004

No. Of Employees: 10-50

Payment: All major credit cards including Visa, Mastercard, American Express, and Discover

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