well I took a book back cause it ripped my pages on wire bound book and I did get the book from there I took my time finding receipt could not I think i recalled sending them to Trustee. Anyhow I got a truss pass notice from them and email. I hate there staff except for one person there who drives there truck. Anyhow i got credit with other office people and the stuff i got from my credit office are way better and staff are polite as well. Brant staff were rudse to me a few times. I dont care if this is slander or slauder. But I tell were it comes from and how I feel about them.