I urgently need help to cancel a booking made 2 nights ago on-line through a UK company called BRAVO FLY Flight was for Dec 24th 2010 on a Emirates Flight EK 0418 10.15am departing Sydney to Christchurch arriving 15.15pm the same day.Reservation no: J68ZPB for Mrs Patricia Renay.
I was joining my husband who was booked to work on a Cruise ship SUN PRINCESS from Christchurch to Sydney.I was informed today the Captain of the vessel will not allow the wives to board the ship as it will go over the head count limit. I need to cancel the booking A.S.A.P. but cannot find a email to contact.I have tried ringing the number given on-line which is Italy but it won't accept my credit card.
I do have a letter from the agency for Princess Cruises stating that the cancellation was out of my control.
Please help me with who to contact or what to do. Patricia Renay