While on vacation, an attempt was made to deliver a package to my residence at 10244 Camino Ruiz #96; San Diego, CA 92126. However, the package was taken to the leasing office of the apartment complex (10201 Camino Ruiz). When I contacted the office staff to retrieve my mail, they refused and stated they will not release my mail. I had no choice but to submit a complaint to the USPIS. Their staff is rude and unprofessional and I'm at awe at the fact that they will not release my mail.