My bank called me on the 4th to make sure i made 3 diff. charges which i haven't . I told her bout the trial offer that was it i think 1.56 she told me another 1 was for 79.95 They wasn't suppose to charge me that until my trial was up but they did.She also said the charge was made on 29th i said that can't be right cause i talked to then on my cell and that was on oct the 1st . She gave me the numbers to call to see what was going on. Talked with a guy Mike Lopez at Broma cleanser I told him I talked to a lady on Oct.1st I was to receive a 100.00 Walmart gift card and my 30day trial. But I was already charged for the price of the product. I said i just got package yesterday which was the 3rd. SO he told me he was setting up a refund gave me conformation number he told me to call back in 2 days to see if i was refunded my money.When i called back it was customer service her name was alley she was very rude ! I told alley i talked with mike and he told me to call back and see if i have been refunded alley said that he had set up a request for a refund thats not what he told me they do alot of double talk