I ordered Acai-noni and Bromolite from their website as a trial order, They were not compatible to my other meds and were causing health issues. I sent the products back with US postal services on March 3rd 2009 cofirmation #84065 amnd 84066. I cancelled the transaction on the phone on March !st 2009. # For Acai(056FE) # for Bromolite (F9446) Talked with a representative called Lakashia. My account was charged on March 13th 2009, and April 14th 2009 even when I have no product. I called the # of Fit Factory and they gave a bunch of # promising to credit my account back. I have no business with Fit factory I never heard the name till now. All I want is my money. I still have to report to Oh BBB about these internet fraud.