I represent Kimstrac LLC located at 167 Brooks Cove Drive Lusby MD 20657. We purchased a domain from Bulk register for our business (www.chamnari.us) was used for our web site where we conducted commers. The was completed in Nov 08 after 12 months. Additionally, we payed for a utility application that Bulkregister offered at the rate of $ 11.95 per month. This utility called Web site creator enables the user to built a web site by using templates and other features, items that are pre-developed. Additionally, this utility or the domain Hosting services (as we just found out) has no back up capability for the users. BulRegister deleted our Web site and will not work to restore it. Moreno 410-610-6737