My girlfriend was really bursting as she needs to use the toiulet at Burger King Tottenham Court, but the security guard would not let her in as he said only their customers are to use the toilets. I went to qeue to buy anything just saw the guard will let her have a go. But the arogant and rude guard was asking for receipt. All people inside were telling the guard to let my girlfriend in already, but he made her wait for 5 minutes more. As my girlfriend went in the toilet, I heard the guard and the people around him laughing really hard. I asked for the store manager, but the manager said, they only follow securities rules ( NOW WHO IS THE MANAGER AGAIN???) I confronted the security (who boasted that he's been doing this job for three years now) and told him that I, too, am from a hospitality food service industry but never have I encountered such an inhuman rule specially from a fast food chain. If people working in such a place are as soulless and as disgraceful as the guard and manager, I wonder how they treat the food they serve to customers who get " reciepts"... It's such a pity to know there are people as miserable as them.