I realy enjoy your flammed broiled burgers! They are the greatest! I prefer your Burgers over McDonalds any day!
I think its false advertisement when your corp logo is HAVE IT YOUR WAY! Does that only apply to what you want on your burger? If so, I think that should be stated in your LOGO. Like, "YOUR BURGER HAVE IT YOUR WAY!" Perhaps, Maybe, it was the employees who had no other customers in the drive threw except me to pleaz, was just to lazy to care! When I went through the drivethrew on 03-09, at 12:33 p.m. I ordered a whopper meal, large with a coke, a second whopper, and a cheezburger. I asked to have my fries MADE EXTRA SALTY! If I were a customer asking for no salt this would be done seemless and without thought! So, I don't get what's the big deal about pleasing your customer, going that little extra mile and making a seperate frie, fresh with ALOT of salt on them?
Instead, I was told that could NOT BE DONE! If I want alot of salt on my fries they will give me alot of salt packets so I can salt them myself! I explained that I did NOT want any salt packits because by the time I got home they would then be TOO COLD for me to salt. When the fries are colder the salt does not stick to them, it just rools right off! However, if you salt them alot when they are just dropped out of the greese, the salt sticks to them! EMMMM good! So, I asked " can you make me some fresh, hot fries and put ALOT of salt on them for me? " Again I was told NO they could not! I even said that if they could not do that for me, then I was going to go to McDonalds to eat and spend my money! So, I did! I went to McDonalds who was MORE THEN HAPPY to make my extra salty fries! Althow, I realy would have loved that WHOPPER!!!
Sincerly.
Cindy Appley
[email protected]
402-451-0485