BUY.COM USES BAIT & SWITCH TATICS

MAURICE: Gateway DX4320-17 Desktop PC, AMD Phenom II X4 Quad-Core 945 (3.0GHz), 8GB DDR3 Memory, 1TB HDD, Blu-Ray/DVD Combo Drive, DVD Super Multi-Drive, ATI Radeon HD 5570, Windows 7 Home Premium 64-Bit - PT.GAY02.006 ITEM WENT FROM 490.99 TO 599.99 ONCE IN SHOPPING CART...WHATS UP WITH THAT

Cha: Sorry to hear about that.

Cha: Do you have the Buy.com SKU number please?

MAURICE: Buy.com Sku: 217059104

Cha: Thank you.

Cha: Please hold one moment.

Cha: Thank you for your patience.

Cha: Please be advised that we update our website constantly, and raise and lower our prices according to a combination of factors such as product availability, supplier pricing, and logistical costs.

Cha: As of this time, item on our website is in stock for $599.99

MAURICE: UNACCEPTABLE! IRECIEVED A PRODUCT AVAILABLE EMAIL FROM BUY.COM WITH A LINK TO SAID PRODUCT...I CHOSE TO BUY THE ITEM AT 490.99

Cha: When did you place the item in your cart, if I may ask?

MAURICE: SEVERAL MINUTES AGO

Cha: Let me verify that with the Specialist. Please hold.

Cha: Thank you for your patience.

Cha: I verified the information with our Specialist and was informed that we were sold out and we just got this in-stock from a new supplier which has much higher costs for this product.

MAURICE: THIS TYPE OF TRICKERY IS TROUBLELING TO SAY THE LEAST. I WANT THE PRODUCT FOR THE PRICE I WAS OFFERED...490.99! NOTHING LESS WILL DO...

Cha: Please be advised that the final checkout displays the correct price.

MAURICE: I WILL POST MY COMPLAINT ON EVERY BLOG I CAN FIND...TRUST ME...THIS IS TOTLALLY UNACCEPTABLE!

Cha: We apologize for that.

MAURICE: DON'T BE SORRY, BE CAREFUL!!! BAIT & SWITCH PRACTICES ARE NOTHING NEW...

Cha: We understand that.

MAURICE: IT IS CLEAR THAT MT PATRONAGE IS NOT VALUED, AND I WILL RESPOND IN KIND...

Cha: We apologize but our Specialist confirmed that the item for $490.99 was sold out from 3/23/2011 till today.

MAURICE: I WAS NOTIFIED TODAY, THIS AFTERNOON...YOUR DECEPTION WILL NOT FLY...

Cha: There's nothing I can do for this now. Our Specialist already confirmed the updated listing.

Cha: Is there anything else that I can help you with today?

MAURICE: YEA, MAN UP...WORDS AND DEEDS CONFIRM WHO AND WHAT WE ARE!!!