I purchased 2 vouchers in April 2011 for $198 which was to allow me $400 in products from The Butchers on Yonge/Eglinton. Apparently both Buytopia and The Butchers bit off more than they could chew as The Butchers staff were being verbally and physically abused by angry customers. They continuously changed the details in the voucher, i.e: when people could shop, the store hours and the availability of their products. I have attempted on at least 4 occasions to get a refund from Buytopia and was told that they had to contact The Butchers and have them issue me a cheque. I spoke with an employee at The Butchers and he wasn't aware of such an agreement. I then attempted to contact Buytopia again via phone but all representatives had left for the day. I sent yet another email and am still awaiting a response. DO NOT DO BUSINESS WITH EITHER COMPANY!!!