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January 9, 2008
Terrible experience!
Much like the above, I ordered a camera which is IN STOCK according to the website. I get an email the next day saying I need to "verify my order"- I get a sales pitch saying they are out of stock with the regular package but they can sell me an upgrade package with a bunch of other stuff I didn't want. (So, the camera's there, right??) They say ok, well try back in a week- I said how about you tell me when it's there and then send it. A week passes, nothing. I have called (on hold 20 minutes for the above) and emailed. Received nada but form emails w/ no name, etc. This is a completely BS scam apparently being used by other "businesses" as well. Do not pay attention to the "CERTIFIED SELLER" BS on the web, it's garbage.
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December 13, 2007
Bait and switch!
I order at least $2,000 of merchandise on the net per month with no problems. I wanted the Sony Camcorder 30G. Did a search and found a great price unfortunately at BwayPhoto. It stated camera in stock and I placed the order with a credit card. The next day I get this ridiculous message: We thank you for choosing bwayphoto.com as your choice for all your photographic equipment.In order to further verify your order #W1363390, we will need to speak with you on the phone. Please call our processing department at 1-800-307-1148 Extension 241so we may verify and process your order.
Further verify your order' is another way to get more money from you!! There was nothing to discuss but I called and was put rudely on hold for 21 minutes. Then they try to sell you a bunch of other things and after you decline suddenly the camera is no longer in stock.
Save your time and money, they are a scam scam scam.
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