Terrible Customer Service at Camera Professionals. They advertise a Panasonic Digital Video Camera for $170.00 that includes free case, cleaning kit and tripod. Then the pushy sales person asked if I wanted to purchase batteries for the cameras. I asked, "Doesn't each camera come with a battery?" He replied no that it came with a power cord but no battery (The print out from their product description says that the camera includes a Lion battery also.) He proceeded to pressure me into buying expensive batteries for the cameras and would give me a deal of 4 batteries for $122. Pressure, pressure, pressure. I'm sure if I would have purchased the cameras from Camera Professionals, I would have received the batteries that already came with the camera as the 'extra' ones.