i swicth from time-warner cable too directv because they said they offerd a better package what a bunch of crap that is then they tie you into the service for a year i'am on disabillity so it's hard for me too pay 140.00 monthly but first when they sent me my first bill it was 3 months later so you know this bill was 400.00 dollars well i tried too talk too the finally they made arrangements but said that was it know more arrangenments well i'am still trying too cacth up on 4/30/2008 my service was stopped well i call and told them that i get disabillity and only get 800.00 amonth so could i work out something well he said that i could pay 128.00 and it would be turn back on.well on 5/1/2008 i called back too confirm the rep i talk too said i had too pay the hold bill befroe reconnection.well i said then i might as well go too time-warner she said well they will charge me 150.00 early termination fee.WOW AS IF I CARE IF I CAN'T PAY THE REGULAR BILL WHAT MAKES THE JERKS THINK I CAN PAY 150.00 DOLLARS.my point is that sprint'psnc gas company'duke-power all work with you but this sorry company looks down on people that are in less forunate cases.so i would tell everyone i know to get rid of directv and got too time-warner in this area.times are hard so sometimes you have too give alittle just too keep a customer.believe me i know a few i think i can change there minds about directv.wake up directv you are not the only tv service and i'am so glad