I also have a similar problems with Call Carib. You can get their access #, however you just cannot reach the party that you are calling. Despite repeated telephone calls including repeated e-mails just no response from Carib Call. For quite some time you were unable to view their web site. I am sure that there are many others who have similar experiences. Carib Call should respond and give some explanations etc to their customers as to why their telephone system is not working.