Two months ago, Kelly helped me upgrade my AT&T family plan. At the beginning, she said she would give me the i-phone. 3 days later, she said that they didn't have that promotion. So I canceled the agreement. However, they shipped me 3 phones that I never ordered on the next day. They forced me to accept the contrast. At that time, she said that I didn't need to pay anything. However, I was charged $120 for two phones. So, I called her, and she said that I would be credited back soon. I wait for two months, I haven't received anything. So I called her again, but she doesn't want to talk to me and keeps hanging up my phone. So I called the phone company "wirefly", but they said that I couldn't get back the money. Moreover, Kelly keeps mess up my At&T data plan, so that I have to paid huge amount of money for the data usage. I don't know who I can call to help me now. They just cheats to me...