When I purchased my camera in Dec 2006 I was told that if I took the extended warranty they would service it locally if anything happened within the year. When I went in to have service on same I was told it was over the year. You do not have to be a rocket scientist to know that it was within the year. I complained to the manager and he said he could do nothing. It only goes to show that service is not important only the sale. I own and operate a consumer company and believe me other people will hear about it.