I have a Canon ImageRunner 3200, which at time of purchase cost $16, 000. It is a professional grade printer. I have always had it maintained and serviced properly and only purchase OEM parts. Last November 2009, I purchased a fuser at the cost of more than $500. By the beginning of February 2010, I was having issues with the fuser accordion-folding papers...it was failing. Come to find out that there is only a 30 day warranty of it. When I brought the issue up to Canon, their response was to purchase another fuser. Do they think I'm made of money? I have a low print count. It appears that they care nothing for their customers, just want the money. Hey, we are all in business but come on, replacing a fuser ever 2-3 months when I'm not earning enough off the printer to cover it is ridiculous. And, of course, I'm unable to purchase another printer. I'm stuck and just needed to vent this. I WILL NEVER PURCHASE ANOTHER CANON PRODUCT AGAIN. They have lousy parts with even worse warranty.