They have charged my account and I have received product twice with no results what so ever. I would like my money back, especially the ones I did not receive. No more carges as I am canceling that card!!! I have tried to call them and I get a recording that is stated at least 3 maybe 4 tmes then they hang up. This is the recording and the statement is repeated either 3 or 4 times. "Your account balance is insufficient to place a call to that destination." Since I have unlimited calls on this phone, I don't think this applies to me. I would like my money back and have them closed down.