Capanis Networks, located on Lafayette street in New York, is, unfortunately, one of the worst telecom providers that I've ever had to deal with. Their network goes down more than anyone's should and what's worse is they don't have 24 hour tech support and they don't return calls. If you pester them enough they will finnaly tell you that they have no idea when your problem will be resolved. If this is your idea of good service call Capanis.