I had a Capital One credit card. I started getting irritated with the company when I first paid off my card, and then was charged additional interest on my statement. I called them and said that interest keeps accruing unless you call them first and tell them when you are sending your check in and what the balance would be on the date the check should arrive. They took the interest off becauase they said I was a good customer. Then, they keep sending you their balance transfer checks pretty much weekly, then they called and left a message on my answering mine offering me a lower interest rate. The final straw was when I got a letter in the mail saying that I just couldn't cancel my account (I cut the card up and mailed it in along with a letter) because I had to send them more info including my SSN, DOB, phone number etc. I called them again and was transferred to a "supervisor." He made small talk and then said he wanted to make sure I understood their offers. I told him right offf the bat to close my account and hung up. What a bunch of overgreedy people this company employs. It'll be a cold day in hell again before these sheisters are in my wallet again.