I opened an online savings account with capitol one, pretty good interest. What a nightmare. Since I also had a credit card I decided to link the accounts. Looked simple enough. For approximately 8 mos. every time I tried to get into either of the accounts I would get INVALID PASSWORD OR ID, every single time. God forbid you try to switch accounts. I'd go through the same steps, think it was fixed. No! Final straw, I needed to transfer money to another outside acct., pushed the final button, I'M SORRY AN ERROR HAS OCCURED PLEASE TRY AGAIN LATER. Are you kidding me? I called and canceled my acct. I wanted to transfer the money back to the original acct. Guess where he wanted me to go to? Online to do the transfer. Oh my god, I just got off that hamster wheel. Got a check in the mail. Never again.