Yes, CarMax are liars corporate is a joke nobody takes ownership of the problem, customer get told anything and they are ok with that. I'm so glad I took the car I brought from then within the five business days because after seeing these reviews i was assured that I had indeed make the right decision about taking the car back. One of the best descisioni made in my life thanks to all the consumer that care about others. I returned my vechicle back on 06/30/2010 to the dealership in Orlando, Fl. My sales person name was Jessica and she was the worst told different stories and also showed her ass when we stated we wanted to return the vechicle. Sales Manager stood by watching her behavior and did nothing . Still waiting on my downpayment a week later. I contact BBB.Com to handle it but whatever you do
Stayyyyyyyyyyyyyy Away from Car max.