On March 30, 2009 my bank statement had been charged $34.84 by a company in which I knew nothing about. In calling the 800 number on my statement I spoke with someone apologizing about the charge...must have been a mistake, etc...I was told to give 7-10 days and the credit should be posted back to my account. Now 2 1/2 months later, many, many, phone calls and getting the same speech from Bailey, Andrew, Courtney, and Walt, I now know this was fraud. I have no idea how they obtained my bank debit card number and I as many others am really upset about this!!!